Thank you for choosing aureograph.online. We are committed to providing you with safe, fast and reliable logistics services. Please read the following shipping terms carefully to understand our delivery scope, standards and related processes.
- Shipping scope and import and export standards
Delivery within the United States: We provide delivery services covering all 50 states in the United States to ensure that your order is delivered on time.
International delivery: Support overseas delivery to some countries and regions. You can select the delivery area on the checkout page.
Import and export compliance: All exported goods strictly comply with the customs and import and export regulations of the United States and the destination country to ensure legal and compliant transportation. Customers are responsible for providing accurate delivery information and related customs declaration materials to avoid delays or additional costs due to incorrect information. - Logistics transportation time
Domestic orders in the United States: Usually delivered within 3-7 working days, depending on the delivery address and logistics service provider.
International orders: Estimated transportation time is 10-20 working days, and delays may occur due to customs inspections, international transportation and other factors.
Holidays and force majeure: National holidays, bad weather and force majeure events may affect the transportation time, please understand. - Logistics and transportation partner
In order to ensure the quality of logistics, we cooperate with the following well-known logistics companies:
Domestic delivery in the United States: UPS, FedEx, USPS
International delivery: DHL, FedEx International Express, USPS International Service
You can receive the logistics tracking number after the order is shipped, and check the status of the package in real time through the corresponding logistics official website. - Shipping fee description
The freight is calculated based on the order amount, delivery address and delivery method, and is clearly displayed at checkout.
Please pay attention to the website announcement for the full amount free shipping event. - Goods receipt and abnormal handling
Please make sure the delivery address is accurate and someone signs for it. If the courier is lost or damaged, please contact our customer service in time.
If you find that the package is damaged or the product has quality problems, please inspect the goods in person when signing for it and take photos for evidence, so that we can handle the subsequent matters for you.